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Computer Hardware Requirements
PC (Windows 8 or higher)
2.0 GHZ or faster
512 MB Ram Minimum
256 Mb Video Ram (VRAM)
Computer Speakers or Headphones
Sound Card
MAC (OS Mountain Lion or Higher):
2.0 GHZ or faster
512 MB Ram
256 MB Video Ram (VRAM) with 16 million Colours+
Computer Speakers or Headphones
Sound Card
Computer Software Requirements
PC OR MAC:
Must have an internet connection of at least 1.5 Mbps for proper course viewing
Adobe Flash Player Version 20 or higher installed for Flash-based training
Internet Explorer 11 or higher
Mozilla Firefox 50 or higher
Google Chrome 54 or higher
Apple Safari 8 or higher
JavaScript MUST be enabled
Acrobat Reader (For certificate viewing)
REMOTE DESKTOP ACCESS:
Splashtop
To verify that your computer settings are compatible with our System Requirements (see above), click the computer settings button below. Update your computer settings as required.
Check Computer Settings
If your JavaScript is disabled or Adobe Flash is out of date, you can use the links below to meet our System Requirements.
Turn off your pop-up blocker using the browser-specific guidelines below. Once your training is complete, we strongly recommend that you turn your pop-up blocker back on by reversing the steps you followed to turn your pop-up blocker off.
IMPORTANT If you continue to receive a message to turn off your pop-up blocker after you have turned it off in your web browser, then there could be a browser add-on or anti-virus software that also has a pop-up blocker that needs to be disabled while taking the course.
Internet Explorer 7 / 8
- Click the Tools button in the menu bar.
- Click Internet options.
- In the Privacy tab, ensure the Turn on Pop-up Blocker checkbox is unchecked.
Internet Explorer 9/10
-
- Click the gear icon.
- Click Internet options.
OR
- Click the gear icon.
-
- In the menu bar, click the Tools button.
- Click Internet options.
Step 3 is the same for both methods.
- In the Privacy tab, ensure the Turn on Pop-up Blocker checkbox is unchecked.
Firefox PC
- On the menu bar, click the Firefox menu and select Options, or click Tools and select Options.
- Select the content panel.
- In the content panel, uncheck Block pop-up windows.
Firefox MAC
- On the menu bar, click on the Firefox menu and select Preferences...
- Select the Content panel
- Select the Content panel
- In the content panel, uncheck Block pop-up windows
Google Chrome
- Click the Chrome menu
on the browser toolbar.
- Select Settings.
- Click Show advanced settings.
- In the Privacy section, click the Content settings button.
- Scroll halfway down the page and you'll see 'Pop-ups'; click Allow all sites to show pop-ups.
Google Toolbar
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