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Customer Service
Customer Service

Jeff Mowatt's on demand video, "The Art of Customer Service...Influence with Ease"

134 minutes

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Cyber Security Awareness
Cyber Security Awareness

An organisation's people, information, operations and systems are critical assets. Protecting the safety, confidentiality, integrity and availability of these assets is essential to maintaining profitability, compliance, public image and a competitive edge.

Cyber security is everyone’s responsibility. This course will explain what the dangers are and what you can do to help. Ideal learners: all employees.


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Dealing with Difficult Conversations
Dealing with Difficult Conversations

This course will give you tools and strategies to manage difficult conversations so that they are productive and effective instead of frustrating.


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Disability in the Workplace
Disability in the Workplace

This online course familiarizes learners with the Americans with Disabilities Act (ADA) and its mandated requirements.


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