System Requirements
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Still not sure if you are able to run our system?
Contact our Support Team, and we'll be happy to help!

SafeTapp Mobile Device Requirements

Apple (iOS 12 or later)

  • iPhone 7 and newer models
  • All iPad Air and iPad Pro models
  • iPad 5th and 6th generations
  • iPad mini 2 and newer models
  • iPod touch 6th generation only


Android (Version 5.0 or later):

  • Version 6.0 or later (Recommended for better performance)
  • Hardware: 4 GB RAM (minimum) and 16 GB internal memory

BIStrainer Computer Requirements

PC (Microsoft Windows 8.1 or higher)

MAC (OS Mountain Lion or higher)

Internet Browser Requirements (PC OR MAC):

Must have an internet connection of at least 15 Mbps for proper course viewing.

Please use the latest versions of the browsers below:
Google Chrome (recommended)
Mozilla Firefox
Microsoft Edge
JavaScript MUST be enabled
Acrobat Reader (For viewing certificates)

When a Support team member asks, please click Remote Desktop Session.

Remote Desktop Session
Check Your Computer Settings

Not sure if your internet browser has the right settings or meetings the requirements above? You can check by clicking Check Browser Settings below. If needed, please update your computer settings.


Check Computer Settings

Update Your Computer Settings

If your JavaScript is disabled, please use these links below to meet our System Requirements.

JavaScript disabled

Turn Off Pop-up Blocker

Turn off your pop-up blocker using the browser-specific guidelines below. Once your training is complete, we strongly recommend that you turn your pop-up blocker back on by reversing the steps you followed to turn your pop-up blocker off.

IMPORTANT If you continue to receive a message to turn off your pop-up blocker after you have turned it off in your web browser, then there could be a browser add-on or anti-virus software that also has a pop-up blocker that needs to be disabled while taking the course.


Internet Explorer 7/8
Update Internet Explorer
  1. Click the Tools button in the menu bar.
  2. Click Internet options.
  3. In the Privacy tab, ensure the Turn on Pop-up Blocker checkbox is unchecked.
Microsoft Edge
  1. In your Microsoft Edge browser window, click the menu icon (three horizontal dots) in the upper right corner.
  2. Click Settings.
  3. In the right-hand menu, click Cookies and site permissions.
  4. In the Site permissions section, click Pop-ups and redirects.
  5. In the Allow section, click Add.
  6. In the Site field, type in www.trainanddevelop.ca and click Add.
Note: Internet Explorer is no longer supported.
Please click here to update to Microsoft Edge.
Firefox PC
Update Firefox
  1. On the menu bar, click the Firefox menu and select Options, or click Tools and select Options.
  2. Select the content panel.
  3. In the content panel, uncheck Block pop-up windows.
Firefox MAC
Update Firefox
  1. On the menu bar, click on the Firefox menu and select Preferences...
  2. Select the Content panel
  3. Select the Content panel
  4. In the content panel, uncheck Block pop-up windows
Google Chrome
Update Google Chrome
  1. Click the Chrome menu on the browser toolbar.
  2. Select Settings.
  3. Click Show advanced settings.
  4. In the Privacy section, click the Content settings button.
  5. Scroll halfway down the page and you'll see 'Pop-ups'; click Allow all sites to show pop-ups.
Google Toolbar
Update Google Chrome
  1. Click the Google logo on the Google toolbar and select Options.

  2. In the Browsing tab, uncheck the Pop-up Blocker checkbox.

SCORM Course Recommendations
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